@IetIesAai@mastodon-belgium.be avatar

IetIesAai

@IetIesAai@mastodon-belgium.be

“We never really grow up, we only learn how to act in public.” – Bryan White

Beginner.

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TechConnectify , an Random Englisch
@TechConnectify@mas.to avatar

I'd like to tell a quick story about successful troubleshooting.

A few months ago I rented a scissor lift to install lighting at my new office. When it arrived, the delivery person gave me a quick demo and off he went.

Well, when I went to actually use it - the lift went up by about a foot then stopped and screamed beeps of terror. It was broken!

But the display on the control read "18"

Rather than call the rental company, I searched "sinoboom fault code 18" to see what that meant.

IetIesAai ,
@IetIesAai@mastodon-belgium.be avatar

@TechConnectify This!!! I work in IT, and while I appreciate not everyone is knowledgeable about IT, so many seem to lack even the beginning of any troubleshooting skills at all - not just when it comes to computer related things. Might be the reason people so often tell us there is "an error", without specifying any of the information that is right there - they don't seem to get no one has an innate knowledge of every problem and how to fix, but that there is a "process" for it.

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