Rolive ,

Teams communication is fine but that file "structure" is atrocious.

icedcoffee ,

Microsoft actively hates its users. Why are all of the keyboard shortcuts in the most inconvenient place possible? Why does Outlook not mark mail as read/unread in an intuitive way? Why does Teams schedule send require one tap on mobile but two clicks on desktop? Also this isn’t even the thread to get into whatever tf is going on with LinkedIn. Planting seeds and harvesting crops was a mistake.

flashgnash ,

Did you know windows has a dedicated keyboard shortcut for launching linkedin, teams, and all the main Microsoft office products?

icedcoffee ,

Why did you make me learn this?

flashgnash ,

The more you know💫

UnPassive ,

In Teams I can't use my system volume to control Bluetooth headphones... drives me bananas. Especially because one of my coworkers has a loud mic

beneeney ,
@beneeney@lemm.ee avatar

I have so many issues using Teams with a normal headset. I went into sound settings, and turned off exclusive access to the device.
I disabled communication devices. I turned off the sync buttons setting in Teams.
Yet Teams still loves to randomly unmute my mic even when it's muted from the PHYSICAL button. Makes no sense

PresidentCamacho ,

That's the dumbest fucking part of teams, half of the problems that make people hate it are simple dumb shit like this that just prove they, like every other fucking company, prioritize business facing improvements, to the detriment of any user level improvement. IM LOOKING AT YOU AUTODESK!

ddkman ,

You probably can. The issue is that most bt headsets mount themselves as a pair of stereo headphones, and a handsfree kit. And for some weird reason Teams will ONLY EVER broadcast audio to the handsfree kit. If you change the volume control to the handsfree kit, blam, you can change the volume.

cmeu ,

It isn't just teams. That's how the hardware is implemented and it also means that you cannot have high quality audio and use the mic at the same time. It's actually Windows, not the bt device or the app.

Legacy decisions that keep getting carried forward

b000rg ,

I figured out you can disable Bluetooth telephony services if you navigate deep into the printers and other devices control panel. But this might also disable the mic. I'm not able to test it right now.

survivalmachine ,

Microsoft's O365 stack and Teams aren't great, my friend, but they're light years ahead of anything Google and Slack offer. Especially when any sort of collaboration is involved.

Djtecha ,

It's weird that there's people that believe this...

emptiestplace ,

The collaboration features in 365 fuck up and get in the way a lot more often than they work correctly WITH ONLY TWO CONCURRENT USERS. Conversely, I've seen entire classrooms in Google Docs working together like it wasn't even a thing.

I don't have a lot of love for any of these companies, but what you are saying is objectively false.

eatham ,
@eatham@aussie.zone avatar

Completely wrong. The Microsoft word collaboration is completly Terrible, constantly locks other people from editing even if they are on another part of the page. It really doesn't work for more than 2 people, while you can have like 30 people on a google doc with no issues (probably more, haven't tried more).

Also, I blocked beehaw, why can I see your comment

survivalmachine ,

I can't dispute that. I'm not a Word person. I live in Excel and often have half a dozen people working in the same file without issue, but that's much more logically structured than a Word document. Google's team sites are also disjointed and janky af compared to Sharepoint.

eatham ,
@eatham@aussie.zone avatar

Excel is far superior to google sheets, you can't go past z on google, while on excel you can go to like zzz or something.

Word however, simply doesn't work with multiple people in a usable way.

psmgx ,

Teams is miserable

Mycatiskai ,

Just transitioned from a Google + slack company to a Microsoft account company.

I asked if we put our email accounts on our phones to be able to answer after hours, my supervisor said very few people are given access to emails on their phones.

I am fine with the switch, I used to get 40-60 emails to sort through a day. Now I will be doing maybe 5-10 a day and only 3 or 4 might actually be for me and I only have an 8 hour day with no after hours meetings.

tty5 ,

I've had a company require employees to install MDM on personal phones (remote control/management) to be allowed to use them for 2fa app or email access.. there was a surprised Pikachu when I refused. Eventually they issued me a company phone, because it was impossible to do most tasks without 2fa. That device was on 9 to 5 only.

ichbinjasokreativ ,

What the fuck? Are there really people who allow that?

tty5 ,

Over 98% did. My job was security adjacent so I've had some insight into those metrics

ichbinjasokreativ ,

I work in IT and endpoint management is among my tasks. Knowing the things we can do to smartphones that are controlled by our mdm is enough to where I would never agree to having thatopn my personal device. I even refused to get a company provided smartphone.

tty5 ,

Same.

It was kind of fun, because I joined the company as a part of acquihire and they came to my entire team to install MDM on our laptops. It turned out we were mostly running Linux, while their MDM was Windows and MacOS only. They left..

They came back 2 weeks later to tell us it would be best if we installed Windows. We told them "no, thank you" to which they responded with surprised pikachu, because they were used to their suggestions being treated as commands. So they left again.

A month later they came back to tell us we really should install Windows to which we responded that we'd have to rebuild out entire tooling and we're on tight deadlines as-is. It's important to note that their Windows setup didn't allow VMs..

Some time later we got an email to let us know MDM vendor will soon have Linux beta. Does it support Arch and Nixos? They'll get back to us on that. And we started researching how hard would it be to run BSD on a laptop ;-)

Ah, the confidence boost you get when you know your job is absolutely secure and the only reason you don't quit is because of a retention bonus :D

eatham ,
@eatham@aussie.zone avatar

Remote control of your personal phone for work? That sounds dodgey, I would definitely refuse. Would anyone actually accept that?

Also, 2fa is a really shit excuse for that.

Patches ,

But why would anyone?

I have an MDM on my work phone and I can't even access PlayStore anymore. It only allows Company Allowed Apps which is to say nothing. YouTube is broken because MDM somehow controls my DNS records. Firefox cannot be installed so Ads everywhere. Chrome only and it can only go to approved websites because Yahoo is safe but Ars Technica is not???

Why would anyone want that on a device they pay for?

Is my MDM different from their MDM?

aicse ,

MDM can be configured in 2 modes, one with company owned devices and one with bring your own device. But there are lots of settings that can be done, usually it is configured with work and personal profiles and the work one has all the restrictions in place and the personal has no limits. Maybe just some device features can be also enforced, like forbid the OEM unlock and ADB.

Honytawk ,

But ... why?

Outlook on phones works well enough. Was it some security measurement or something?

Rakonat ,

My particular company emails contain privilege information and there is absolutely zero trust in letting smart phones aka roaming data leaks anywhere near that.

WalkingOnEggshells ,

IMO Teams is better than Slack

iiGxC ,

Sometimes people have wrong opinions, don't worry it happens to the best of us (/s)

Rai ,

Hey, at least Teams has better surveillance than Slack!

oh wait that’s bad

summerof69 ,

What kind of surveillance? I remember 6 years ago an admin of a paid org on Slack could download all conversations, including private.

iiGxC ,

Any work tool is like that, including slack and teams. If you're using a corporate device or tool paid for/managed by your employer, you have no privacy whatsoever. If you're using the internet at work, IT knows at least which sites you visit

Usually the logs/conversations don't get read, they just have words that get flagged (from swear words to drugs to who knows what else), the rest is mainly in case something happens they can look into it more and maybe cover their ass.

That said, I bet more data goes to microsoft from teams than goes to slack from slack, so in that case I bet slack is a bit better

UnfortunateShort ,

I don't particularly like the UI, but I haven't had any Issue with teams ever tbh. It even worked on Firefox with uBlock, NoScript (ofc allowing like one or two domains for it) and VPN. For me, Office in general just works most of the time. I would never use it for private stuff, let alone pay hundreds for it, but for work it's more than fine.

Except Outlook. Holy fuck, how is such a central application such a pile of steaming garbage? It has the worst UI/UX I have ever seen in any mail client by far.

agressivelyPassive ,

Same. Teams isn't exactly good, but it works pretty okayish most of the time. I absolutely don't get the love for slack, it seems to be more like an "I use Arch, BTW" thing.

Jakeroxs ,

Have you used Slack?

agressivelyPassive ,

Yes. And it's okay, but nothing to write home about.

I mean, it's a messenger. Nothing more. Don't overhype something that trivial.

Jakeroxs ,

Lol there's a difference between overhyping and being upset that you were forced to move from a superior chat program to a slower, less efficient and more difficult to use program (Teams)

Edit: Found the Microsoft employee down voting me lmao

Passerby6497 ,

Found the Microsoft employee down voting me lmao

"Everyone who disagrees with me is a shill"

Jakeroxs ,

It's just a joke, chill

vocornflakes ,

Outlook is a fucking mess. I wanted to search for a keyword in a long-ass email yesterday, so of course I did ^F, like a normal person would. That opened the dialog to write and send a reply??? Why???

And web browser outlook having no keyboard shortcuts whatsoever is fucking criminal.

jecht360 ,
@jecht360@lemmy.world avatar

We use Slack for those of us on the IT team, but Teams for everyone else. I despise Teams.

HauntedBucket ,

Beats WebEx. I contracted at Cisco after they had bought WebEx and the dev teams had to stagger their scrums in the morning because WebEx infra couldn't support all the meetings at once.

ruckblack ,

Beats Skype for Business too, which was Microsoft's previous offering. And it was BAD.

Empricorn ,

What? Skype was waay better than Teams! It only started turning into dogshit when Microsoft acquired it.

**Edit: Skype, not "Skype For Business", as others pointed out.

Honytawk ,

Skype was only good for its time.

Compared to Teams now, it is sorely lacking

Gradually_Adjusting ,
@Gradually_Adjusting@lemmy.world avatar

I don't know if I could deal with this bullshit. I work at such a small office we don't do anything but calls, faxes, and shitloads of emails. The odd side text sometimes. Adding a whole chat space thing where I'm constantly on the hook for a reply would do my head in.

msage ,

I tried to get our team to move to Matrix when COVID hit and there was no infrastructure for remote work.

It was such a shame that it was that exact time Jitsi had issues with Firefox (which most of us use), so we couldn't videochat.

If Jitsi had that resolved immediately, we perhaps could have used something open for at least couple of years. Maybe others would follow suit.

Oh well. Teams it is.

umbrella ,
@umbrella@lemmy.ml avatar

thats probably my biggest issue with open alternatives.

they always fail to take advantage of those opportunities and things stay broken until its way too late.

msage ,

But I also harp a lot to my superiors about donating to open-source projects we utilize, make loads of money thanks to them, yet never give anything back.

I kinda get that some projects with limited backing can't "get their shit together", when successful users don't give them anything. It's a stupid pattern, and I hope we can break it.

umbrella ,
@umbrella@lemmy.ml avatar

i think we could bake some form of "free for personal use, paid for corporate use" clause in our foss licenses tbh

Kurokujo ,

That's not a terrible idea as long as it's significantly cheaper than the closed alternatives. I think the biggest issue would be that orgs that pay would expect a certain level of service that a community project might not be able to deliver on.

Bizarroland ,
@Bizarroland@kbin.social avatar

Most of the small to mid size companies that I have worked for would choose a larger more established system that costs more even if it offers less over a self-hosted one that they had to pay some sort of fee for.

Is like this weird idea in the business world that if you're using Foss systems that it must be completely free, and that the reason why you are using it is because you are broke or cheap.

msage ,

I don't think that is necessary, as some companies do actually help, either with money or even dedicated staff, which can be as good or better.

We should push for developers to promote the idea of more help towards FOSS projects, maybe find some hours a month, or send any money saved from not paying for licenses.

vzq ,

Ngl teams is trash. Especially when IT keeps messing with settings they don’t understand.

flashgnash ,

Easily the worst popular messaging app out there. Even on windows the thing barely ever worked for me and hogged a bunch of system resources to boot

As with many messaging apps only thing keeping it alive is the network effect (and integration with 365)

vzq ,

You moved your mouse near the calendar? LET ME CREATE A MEETING FOR YOU!

You opened up a card from a planning board? LET ME TRUNCATE THE TITLE SO YOU CAN’T READ IT!

You opened a document? HAHA CAN’T DO THAT FROM YOUR IP BUT YOU WON’T GET AN ERROR MESSAGE JUST AN INFINITELY SPINNING DOODAD!

I wish they just copied better apps like the Microsoft of old did.

flashgnash ,

Oh you want to use the default audio devices on your system? What default audio devices I'm going to use this random loopback device and your monitor with no speakers!

Ashe ,

I have had to help so many end users with that it pains me.

"How can I stop this from happening again?"

Well, we can disable.other audio devices, but seeing as it's Windows 11 they may just re-enable good luck!

I ran into a user who's noise cancellation stopped working upon the rollout of "New" Teams. Tried diagnosing the microphone array, settings updates, firmware. No luck.

Know what worked? Both versions of browser based Teams!!! Ihatethemihatethemihatethem

Geriatrickid ,

"New" Teams and "New" Outlook are a "Nightmare"

Reawake9179 ,

As someone near in the administration of it, Microsoft are at fault, they permanently make breaking changes for no obvious reason

Ashe ,

My boss has gotten to the point of "As Ashe would say, fucking Microsoft"

Let's not forget the endless name changes, 404'd documentation that points to non existent tools all of the time, the GUI that barely works. Always an adventure

Passerby6497 ,

404'd documentation that points to non existent tools

By far the most annoying 'feature' of supporting Microsoft products.

ryathal ,

My old place had something screwed up where I lost audio after about 30 seconds into a meeting on teams. Constantly using my phone for audio sucked.

qaz ,

IT enforced background blur for GDPR reasons. You simply couldn't turn it off, so everybody was blurred during the daily standup.

vzq ,

The sound of thousands of underpowered integrated graphics processors, their fans screaming in agony.

TwoCubed ,

I despise these blurred backgrounds. I understand if you use it when working from home and don't have a dedicated office, but so many people do it even when they're at the corporate office. The flickering is just super annoying.

XEAL ,

Fuck Slack, Google Chat and Workplace.

Companies abuse it's use instead of using emails and tickets, it's fucking chaos.

Yeah let's make people contact us through this public chat, all at once, I'm sure it won't be a fucking mess.

pruneaue ,

You can write to me by chat but no ticket no help

Kurokujo ,

Yeah, channel management is super important. It's useful to have a full featured chat client that can integrate into other systems, but it's important to know what the limitations are. We use Slack for internal chat only (no customers) and it works pretty well for our use case but with all the integrations available it could easily get out of hand if we let more people manage it.

Honytawk ,

Ah, the digital Neighbor to: You can stand by my desk but no ticket no help

Not going to let people cut in line in front of the people who do follow the procedures correctly.

tty5 ,

"I am very busy and have my work day planned to work efficiently, so I won't be handling your request immediately. This means things can slip through cracks if there is no ticked describing the task created - create one if what you are asking for is of any importance."

Followed by not doing anything that doesn't have a ticket and didn't come directly from people you report to.

Also I have notifications disabled and only check slack between tasks or if I take a breather from a task - on average 4-5 times a day. I also check email as the first and last thing in a workday only

XEAL ,

Yeah... in this DIY company I complained to my manager why other deparments didn't create a ticket for requests/incidents for us.

The response was because tickets would cost money to the deparments! What the actual fuck?

Passerby6497 ,

The response was because tickets would cost money to the deparments! What the actual fuck?

1, that's their problem, as well as whatever actual problem they have if there isn't a ticket. No ticky, no worky; no ticket, no problem.

2, that's ok, I'll create a ticket for the work I choose to do for them so they get appropriately charged.

XEAL ,

Yeah that would've probably got me in trouble in the best case...

I'm glad I'm not in that shit ass project anymore.

theneverfox ,
@theneverfox@pawb.social avatar

Uhm... Have you considered that slack has cat picture plugins?

And meme plugins, and 30 other plugins that look for keywords then spam gifs for what you assume can only be an in joke before your time?

Oh, and one of the plugins actually creates tickets from chat, but jira is down and the guy who maintains it is busy writing a panda facts plug-in. So now it just vomits out an error message so everyone avoids the words "ticket", "issue", and "status"

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