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sean

@sean@scoat.es

Tricking software into working since the 1980s.

I do all kinds of tech things. Here you'll find: rants, ops/devops, web, iOS, microcontrollers, electronics, food, beer, opinions, and whatever else is on my mind + in the conversation.

Doing brain stuff as VP of Technology at Matter: https://matter.xyz/

I've opted in to making my posts searchable.

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TechConnectify , an Random Englisch
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I'd like to tell a quick story about successful troubleshooting.

A few months ago I rented a scissor lift to install lighting at my new office. When it arrived, the delivery person gave me a quick demo and off he went.

Well, when I went to actually use it - the lift went up by about a foot then stopped and screamed beeps of terror. It was broken!

But the display on the control read "18"

Rather than call the rental company, I searched "sinoboom fault code 18" to see what that meant.

sean ,
@sean@scoat.es avatar

@TechConnectify As a career-long cause whisperer, I agree that we don’t know how to teach this and we still should.

Depending on the audience platform, a post like this might get replies like “what’s a scissor lift?” And that’s the level of troubleshooting many people are willing to apply (read: not even bothering to search for a term they don’t understand).

I hope we can figure out how to solve that one too.

sean ,
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@TechConnectify I almost did, but smirking nuance is hard to read in text.

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