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craigmorgan

@craigmorgan@mastodon.social

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TechConnectify , an Random Englisch
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I'd like to tell a quick story about successful troubleshooting.

A few months ago I rented a scissor lift to install lighting at my new office. When it arrived, the delivery person gave me a quick demo and off he went.

Well, when I went to actually use it - the lift went up by about a foot then stopped and screamed beeps of terror. It was broken!

But the display on the control read "18"

Rather than call the rental company, I searched "sinoboom fault code 18" to see what that meant.

craigmorgan ,
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@TechConnectify it can be taught for sure, problem-solving/troubleshooting across many industries/disciplines has been a core competency in Kepner Tregoe's (KT) methods for many years … see https://kepner-tregoe.com/faqs/ for instance

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